The 10 Best Outsourcing Websites
With the increased competition, decreased price, and the introduction of the lean ideology, your competitors are becoming more focused on their core business while outsourcing all that could be done.
You too don't need an in-house graphics designer to design your logo, an in-house coder to code your website, or a highly-paid employee to handle your taxes. Today, you can outsource almost everything - even the core business operations (like how Apple does).
You should think of outsourcing everything you can, as:
- It is economical than hiring.
- You get to focus on your core business.
- You get an access to skilled expertise from all over the world.
- It increases the in-house efficiency as everyone focuses on what they're good at.
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The most pocket-friendly outsourcing platform: Fiverr, "A freelance marketplace to let you choose from millions of freelancers with gigs starting from $5. Either you post your gig or reach out to a freelancer directly."
To select freelancers from the top 3% talent: Toptal, "A platform that strictly screens its freelancers, ensuring only the top-tier and niche relevant freelancers for your needs."
To let the platform vet freelancers for you: UpWork, "An outsourcing marketplace with advanced vetting options to match you with pre-qualified freelancers."
Best for outsourcing developers: Gigster, "A specialised platform highly focused on top software developers, designers and project managers combined with AI to build your project."
Best for outsourcing designers: 99Designs, "A design-focused platform connecting you with expert designers for branding, logos, web design, book covers, and more."
Best for outsourcing content writers: Writer Access, "A platform dedicated to outsourcing content creation, offering writers, editors, translators and more with expertise in various industries."
Best for competitive bidding: Freelancer, "A global marketplace where you can post projects and receive competitive bids from skilled freelancers across various services."
Outsourcing platform with virtual workrooms for collaboration: Guru, "A unique platform offering virtual workrooms for collaboration between you and freelancers, enabling real-time communication, file sharing, and project management."
Best for outsourcing legal services: UpCounsel, "A platform connecting you with experienced lawyers for on-demand legal support across various specialities."
Best for outsourcing customer service: LiveOps, "A platform dedicated to connecting you with experienced customer service agents for on-demand support."
Top 10 Outsourcing Websites
Here's a tightly curated list of the 10 best outsourcing and freelance websites to help you succeed in your venture.
Fiverr is one of the biggest outsourcing websites where you can hire skilled freelancers for any task starting from just $5. It has millions of talented professionals from all over the world offering their services as writers, digital marketing experts, logo designers, etc.
There are over 700 categories of services available on the platform. You can check the portfolio, price range, reviews and ratings of freelancers before you hire them.
But the best part is how easy it is to find what you're looking for on Fiverr. You can find freelancers based on your budget, project deadline, seller level, etc. Other than that,
All freelancers on Fiverr have a "level", such as new seller, top-rated seller, level one, level two etc., which shows their experience and performance on the platform. So, you can find and hire freelancers based on these levels.
If you’re not sure about which freelancer to hire, you can just go with Fiverr’s recommended choice.
You can also have a chat with freelancers within the platform before hiring them to discuss project details and see if they’d be perfect for your project.
Fiverr Pro can give you additional tools to work on projects with multiple freelancers.
Fiverr is a great outsourcing website, but it has a few drawbacks. Since anyone can join Fiverr, the quality of work can really differ between freelancers. So always make sure to carefully check portfolios and reviews before you hire anyone.
Also, even though some services start at $5, more experienced freelancers or complex tasks will cost you more.
If you want to hire from the top 3% of talent in the world for your projects, Toptal is for you. Unlike other outsourcing websites, Toptal has a very strict and thorough vetting process. They pick just the top 3% of freelancers who apply to make sure they’re getting only the real experts in their fields.
You can hire experts in software development, design, marketing, finance, product management, and project management. But here, you don’t have to search for freelancers yourselves. Toptal gives you hand-picked freelancers according to your needs.
Freelancers on Toptal have to go through a strict five-step process that includes interviews, skill assessments, and test projects. And only the best of the best are accepted.
The hiring process doesn’t take much time. You can hire quickly in under 48 hours.
Toptal also offers a no-risk trial period. You can work with the freelancer for a few weeks, and if you’re not satisfied, you don’t have to pay. This is a really helpful feature to let you see if the freelancer is a good fit before fully committing.
Toptal is not for you if you’ve a limited or tight budget because all these top experts come at a really high price. There is even a mandatory deposit of at least $500 before they start looking for a freelancer for your project.
Upwork matches you with the right freelancers based on your needs to reduce your manual search work. You can post a job with all your requirements on the website. It then matches the project with a list of freelancers that specialise in that field of work and shortlists candidates for you. Any interested freelancers can also see your job and submit their proposals to you.
If you prefer to look for freelancers manually, you can do that as well. While searching, you can add filters like what skills you're looking for, experience level, hourly rate, etc.
- Upwork’s Project Catalog lets freelancers offer set packages like a logo design for $100. This is great if you need a quick solution for something and want to know the price right away.
- Depending on the project, you can hire freelancers on either an hourly basis or for a fixed price.
- There’s also a messaging system, file-sharing options, and built-in video calls. This makes it easy to stay in touch with freelancers and manage projects without switching between apps.
Before you use UpWork, there are a few things you should know about. UpWork charges service fees on both sides, which can make projects more expensive. Also, while it’s a good thing that there are many talented freelancers, it can be time-consuming to go through so many portfolios and profiles before you find a suitable hire.
Gigster could be your go-to platform if you want to outsource experienced developers to build software, applications, or other tech products for your business. You can specify all your project details and requirements. Based on this, the platform selects from the top 1% of global talent, which also includes engineers from Google, Facebook, SpaceX, NASA, etc., to create a hand-picked team for your project.
It handles everything from managing the team to communicating with them, so you don’t have to do anything yourself. Throughout the process, you’ll receive updates from both the team and Gigster’s AI, keeping you informed about your project’s progress.
Gigster builds a complete team for your project, including designers, developers, and project managers.
It also uses AI to track deadlines, check in on tasks, and give you updates.
Unlike some platforms where prices can increase with changes, Gigster offers fixed pricing for projects. They give you a set price, so there are no extra charges later.
While Gigster is a great outsourcing website, it's expensive. So, it’s not the best option if you’ve a limited budget. And if you only need a quick task done, like fixing a bug or making a small website update, Gigster’s team-based process won’t be suitable for you.
Writer Acess is a great platform to outsource skilled content writers for all your content creation needs. You can hire content strategists, freelance writers, editors, copywriters, designers, and even animators through this platform.
Before hiring anyone, you can check their profiles and see reviews, ratings, and work samples of freelancers.
Best part is that Writer Access also gives you access to AI-powered tools like BuzzSumo, Spyfu, Surfer SEO, etc. They even provide you with content marketing training courses, guides and certification programs to help you create better content.
You can find professionals for all types of content, like long-form articles, social media posts, and even technical documents.
You can access tools for content planning, keyword optimisation, and performance tracking to create better content.
You can also filter writers by their rating to find someone within your budget and skill needs.
While Writer Access is a great website to outsource writers and content strategists, the prices of high-quality freelancers can be a bit too high.
Freelancer is one of the oldest outsourcing websites where you can run contests and let multiple freelancers bid on your projects. You can post a job with all your project details and requirements. Interested freelancers will then submit bids for your project along with their work. You can then pick the best submission which gives you multiple options to choose from before hiring someone.
There are over 2700 skills available on the platform. You can also check freelancers' profiles, portfolios, and ratings before hiring.
There are time-tracking tools on the platform for hourly projects so you can monitor the freelancer’s progress and make sure you pay correctly.
You don’t have to pay until you’re satisfied with the work done.
With so many freelancers on the platform, you’ll need to spend some time going through bids to find the right match. Also, Freelancer charges service fees to both businesses and freelancers, which can add up, especially if you’re working on a long-term project.
Guru helps you outsource freelancers and work with them easily, all on the same platform with their virtual workrooms. These workrooms let you share files, schedule meetings with freelancers and discuss any project-related details.
You can find freelancers for several different tasks like design, development, sales and marketing, writing and translation, etc. You can either search for freelancers yourself or just post a job and let interested freelancers contact you. Other than that,
You can also check the feedback and portfolio of freelancers before hiring them.
There are multiple payment options, such as fixed price, task-based payment, hourly payment, or recurring payment, so you can choose whatever fits you best.
Payments on Guru are handled through SafePay, which makes sure that freelancers only get paid when you’re happy with their work.
There are a few things to keep in mind before using Guru. Both freelancers and employers have to pay a service fee. Also, finding the best talent at the right price can take some time.
UpCounsel is a go-to platform for outsourcing legal services. Here, you can find expert attorneys to help you with your legal needs, whether it's creating legal agreements, signing contracts, registering businesses, etc.
Over ten thousand companies, including some from the Fortune 1000 list, have trusted UpCounsel to get legal help. Their lawyers, on average, have been practising law for over 14 years, so they’re all professionals who know what they’re doing.
Before you hire an attorney, you can also check their ratings and reviews from past clients, which can help you decide who to work with.
The Lawyers on UpCounsel go through a thorough vetting process to make sure that only experienced and qualified legal professionals are available to you.
You can hire a lawyer for a one-time job or for any ongoing bigger projects.
You can see how much you’ll have to pay before hiring a lawyer. There are no extra hidden fees.
It’s also a great platform to get legal advice online from some of the top attorneys worldwide.
UpCounsel is a trustworthy platform for finding lawyers, but it has some limits. It's best for one-time or short-term legal help. If you need ongoing legal support, you might have to hire a new lawyer each time rather than working with the same one long-term.
Also, if your business is going through some really complex legal situation, it’d be better to hire a lawyer in person.
LiveOps is an outsourcing platform for customer service. You can hire professional agents for your company’s customer support-related tasks, whether it's phone calls, chat, email management or anything else.
On average, all the agents on their platform have over 15 years of experience in their field of work. So they know how to handle different customer situations.
Just explain them the details about your business and what kind of customer support you need. LiveOps will then give you suitable customer service agents based on your needs.
LiveOps agents are available the whole time, so your business can offer 24/7 customer service without having to maintain a full-time team.
They also give you insights into how your customer service is performing. You can track call times, resolution rates, and customer satisfaction.
While LiveOps agents are experienced, they’re not your direct employees so you’ll have less control over their actions compared to an in-house team. Also, even though these agents are skilled in customer service, you’ll still need to train them on your specific business practices, products, and tone of voice.
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